We design programs and training for better health
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Madeline Freeman: Hi I’m Madeline, and I’m the owner and founder of Better Health Company. Like everyone I’ve had my own unique experiences with health and the health care system over the years both for myself and for the people I love. And while those experiences were challenging and difficult in different ways, looking back they really taught me that more than anything your health is everything.
Being healthy and feeling well gives you the ability to do all the things that you love with the people that you love and helps create a life that makes you truly happy. But the opportunities to achieve good health aren’t always equal for everyone and there are too many people in all types of communities who need support information and encouragement to help them on their journey towards better health.
Information and education is empowering because once you have the skills and tools and information you need to create your best version of a healthy life, there’s no limits to what you can achieve so that’s what Better Health Company does. Quite simply we help people live healthier lives.
We believe that everyone should have access to Better Health and we help people achieve that in whatever way works for you. Our team of qualified health professionals create amazing services that offer something for everyone. Health is not a one-size fits-all model, and good health means different things to different people. So we provide options that are as unique as you are.
All our services are evidence-based and we’ve been researching our work for over 15 years. More than 50,000 people have participated in our programs and services now so we know they work. We see and hear the amazing results from our participants every day.
When life is so busy with constant distractions and demands, it’s easy to lose sight of what really matters and what matters is your health and the health of your family and friends. When you have the right support and information you have the power to make choices every day that support your wellbeing and help you live the life that you want there’s nothing more important than having better health.
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Our mission is simple
To help people live long, happy, healthy lives.
With over 15 years of experience, we’ve provided healthy lifestyle services and training to over 100,000 Australians.
We are driven by the belief that everyone should have access to better health. We understand the challenges of navigating confusing health advice, and we’re here to make trustworthy information accessible to everyone.
Our vision is bigger
To lower the incidence and impact of preventable chronic diseases in communities across Australia and the world.
Preventing the impact of chronic disease on health, society and the economy is a global priority. In all aspects of our work, we focus on capacity building so individuals and communities have the knowledge and skills they need to achieve better health and make healthcare more sustainable.
Our evidence-based approach powered by our team of qualified health professionals ensures that our services deliver proven health outcomes. We’re more than just a small business, we’re a trusted provider invested in our nation’s wellbeing.
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Isabella Fedele: Hi my name is Bella, I’m a Dietitian at Better Health Company. My role involves leading the design and development of all our programs, products and services.
At Better Health Company we believe in a holistic approach to health. The term ‘holistic’ seems to be thrown around a lot in the health industry. But to us, ‘holistic’ means a multidisciplinary approach that incorporates good nutrition, movement, mindfulness, emotional wellbeing, and strong social connections with family and friends. We know these elements are often intertwined – it’s hard to focus on one element without considering the impact on the others.
In all of the work we do, we focus on providing whole person care. We do this by putting the people and families we work with at the center of everything we do. While the aim of our programs and services is to help people form healthier lifestyle habits, we know this isn’t possible without considering everything else that’s going on in a person’s life. And we know this is important in order to help people form healthy habits that are actually sustainable.
One of our core beliefs as a business is ‘innovation is essential to improve and evolve’. At Better Health Company, innovation is in our DNA. We started operating in Australia over 15 years ago and we’ve come a long way since then. Our programs and services have evolved, and a big part of my role and the team I work with is to ensure we keep making continuous improvements to the products and services we offer, to make sure all recommendations and guidance we provide, align with the most up to date evidence and published literature.
One thing that truly sets us apart is our commitment to inclusivity. We strive to provide healthcare to those who may need it most by partnering with government departments. This allows us to extend our reach and support individuals from low socio-economic backgrounds, as well as Aboriginal and Torres Strait Islander communities. We recognise there is no one-size-fits-all approach to health. We make sure our services are thoughtfully designed to be inclusive and adaptable, catering to diverse needs. And where possible, we go a step further incorporate co-design initiatives with by engaging with the people and communities we serve.
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Our approach is holistic
To provide whole person care for better health.
Our holistic approach prioritises comprehensive health and wellbeing. We integrate nutrition, physical activity, behaviour change, social support and emotional wellbeing into all of our programs and services. Committed to inclusivity, we partner with government funders to extend our reach to individuals who need our support the most including those from low SES backgrounds, Aboriginal and Torres Strait Islander communities, and NDIS participants. Additionally, we offer publicly available products and services so accessible, credible resources are there for anyone striving for better health.
Our core beliefs
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Everyone deserves access to better health
We have services for everyone, that we deliver across Australia. Sustainable partnerships mean we can provide cost-effective solutions for everyone.
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Education and practical support is the key to creating behaviour change
We adopt a balanced, non-judgemental approach to health and well-being. Our support is practical and realistic.
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Innovation is essential to improve and evolve
We strive for improvement and excellence. We mobilise our knowledge and experience to create new opportunities and solutions.
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A balanced approach to health is essential for living a long, healthy and happy life.
We are passionate about helping people develop a healthy relationship with food and movement to support them to live healthier, happier lives.
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Evidence-based research must always underpin our work
We ensure our services align with high quality published, peer-reviewed research and all relevant Australian health guidelines and recommendations.
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A whole person approach is needed for sustainable change
There is no one size fits all approach to health and wellbeing. We look at the whole person when providing healthcare, because that's the key to making sustainable change.
Partners in health
We provide quality care with support from like -minded organisations.
We partner with government and community organisations to fund or support our services. This helps us deliver programs and services to the people in need of high-quality healthcare the most. Whoever we work with, we care, guide, and support with personalised healthcare to really make a difference.
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![Government of Western Australia Department of Health Logo](jpg/wa-health-uai-886x443.jpg)
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![Preventative Health South Australia Logo](jpg/phsa.jpg)
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![The University of Western Australia logo](jpg/uwa-university-of-western-australia2606-uai-866x433.jpg)
Meet Madeline Freeman
Our Founder and Managing Director
Madeline Freeman started Better Health Company in 2007. She wanted to provide practical health solutions in Australia. From local programs to online services, Madeline’s goals are to make health accessible to everyone, creating healthier and happier communities.
![Madeline Freeman](png/better-health-company-owner-madeline-freeman.png)
Our leadership team
Meet some of the dedicated people in our leadership team that power Better Health Company
Our head office based in Naarm (Melbourne) is the home of our tight-knit blend of multi-disciplinary health workers, including dietitians, psychologists, and exercise professionals. We also have staff members working remotely all across Australia. Our team is dedicated and passionate. They are experts in their field and want to make a difference. We are also proud to be a women-led business and promote women in leadership positions.
Our awards and recognition
We're recognised for excellence in healthcare
Our national awards and recognition are a testament to our commitment to providing outstanding health services that make an impact.
![Telstra best of business awards logo](png/t-best_of_business-pos-blue-rgb-ogimage-1200x630-1-uai-1200x600.png)
Telstra Best of Business Awards for Championing Health
Victoria state finalist 2024
![Logo AusActive National Winner 2022](png/ausactive_winner_national_2022.png)
Aus Active Social Value & Community Impact Award
National winner 2022
![Institute of public administration western Australia logo](png/ipaa_logo.png)
Institute of Public Administration Achievement Awards
Western Australia state finalist 2023
![Logo Aus active awards state winner 2022](png/ausactive_winner_state_2022.png)
Aus Active Social Value & Community Impact Award
Victoria state winner 2022
![Logo Australian small business champion awards 2023](png/small_business_award_finalist_2023.png)
Australian Women’s Small Business Champion Awards
Victoria state finalist 2023
Premiers Award for Recognising Excellence in Public Service
New South Wales state finalist 2017